Privacy Policy

Website Privacy

Effective Date: [November 2023]

At Phiney Banks, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or purchasing our chic children’s clothing. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect:
We may collect the following types of personal information from you:

1.1. Contact Information: Your name, email address, phone number, and shipping address.
1.2. Payment Information: Credit card details, billing address, and other payment-related information.
1.3. Order Information: Details about the products you purchase, including size, color, and quantity.
1.4. Communication Information: Any information you provide when contacting our customer support or participating in surveys, contests, or promotions.
1.5. Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, device information, and browsing patterns.

2. Use of Information:
We use the collected information for the following purposes:

2.1. Order Processing: To process and fulfill your orders, including shipping, delivery, and returns.
2.2. Customer Support: To respond to your inquiries, provide assistance, and address any concerns.
2.3. Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
2.4. Website Improvement: To analyze website usage, improve our services, and enhance your browsing experience.
2.5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing:
We may share your personal information with third parties in the following circumstances:

3.1. Service Providers: We may engage trusted third-party service providers to assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
3.2. Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.

4. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings.

6. Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

7. Your Rights:
You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

8. Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.

9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Hello@phineybanks.com

By using our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.